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SHIPPING & RETURNS

 

Delivery and Returns

UK delivery via DPD courier - £6..95 - please allow 1 -2 working days from despatch to delivery.

 

Shipments less than 500g - UK delivery via Royal Mail Second Class - £3.50 - please allow 3-5 working days from despatch for delivery.

 

International delivery by Fedex courier – Please contact sales@golfjumble.co.uk for despatch for delivery options. Also, please note that local import duty and taxes may apply at the receiving end. These are not included in the price of your order and are your (the customer's) cost and responsibility.

 

Free delivery on UK orders over £150.00 and on International deliveries over £300.00.

 

We try our hardest to ship all orders within 2 working days of the order being placed, but sometimes, particularly during a sale/offer, you may have to wait a tiny bit longer for your order.

 

If you are in a hurry to receive your order, please get in touch and we will see what we can do!

 

Returns Policy

You will have 14 days to return items that were bought online. 

If you would like a full refund, you’ll need to provide the original receipt and ensure the products are in their original condition. We will not accept worn, damaged, altered or used goods.

We reserve the right to refuse any returned item that does not meet our returns policy.

Returning by post:

  1. Complete the returns form on your dispatch note and return it with the item. If you no longer have the dispatch note, put the following on a piece of paper and include it with the item:

    • Name, Billing address and a contact telephone number

    • Email address (the one you use to log on to your account with Golf Jumble)

    • Order number (you can get this by logging on to your account)

    • Description of the product

  2. Reason for return using the following codes:

    • Faulty

    • Incorrect

    • Arrived too late

    • Unwanted gift

    • Unsuitable

    • Doesn't fit

    • Other

  3. Repack the item as securely as possible and send it to:

​       Golf Jumble - Auriga

        Unit 1,

        New Mills,

        North Witham Road,

        South Witham,

        Grantham,

        Lincolnshire,

        NG33 5QQ

   6. Make sure you obtain a free stamped Proof of Postage. Returns sent by post are at your own cost.

FAQ'S:

How can I pay for my order on golfjumble.co.uk?
We accept all major credit and debit cards, as well as PayPal. When you place your order, you will get an email confirming that your order has been successful.
 
When will my order come?
We post orders out within 72hrs of it being placed. 
 
I need a last minute gift but I'm worried it won't arrive in time - What should I do?
Contact us at sales@golfjumble.co.uk - We will always do our best to help! 
 
How can I contact customer care?
Send us an email at customerservice@golfjumble.co.uk
 
I’m having trouble putting my order in on golfjumble.co.uk?
Email us at customerservice@golfjumble.co.uk and we will help you.
 
How can I return an order bought from golfjumble.co.uk?
Email us at sales@golfjumble.co.uk or customerservice@golfjumble.co.uk and we get back to you with the returns policy and address.
Returns must be made within 14 days of receiving your product.
 
How do I know if my returned items have been received?
You will be contacted by customerservice@golfjumble.co.uk

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